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Privacy Policy

Hello!  Thanks for visiting my privacy policy.  Tinadubinsky.com is an electronic venue for writing services and information. It’s also part of my artist studio.

As an online user, I care about your privacy. So, this policy outlines how I collect and use information at this website, as well as third-party services and applications that use this website.

You should also check out my non-legalese page on how my website uses Cookies.

Definitions

User, you and your refers to online visitors and online customers who may be an individual or representative of an organization who browse and have the opportunity to purchase products and services from Tina Dubinsky.

Tina Dubinsky, my, myself, me and I refer to Tina Dubinsky Freelance Writer ABN 14 632 643 578, a sole trader and sole administrator of this website.

Website refers to https://tinadubinsky.com.

The Content Shop or shop or store refers to the online e-commerce store associated with tinadubinsky.com located at this URL: https://tinadubinsky.com/content-shop/.


Overview

Every user has the right and ability to control how they share their personal information on the internet.

If you want to you can use this website by giving false information or using technologies that help  you to hide your identity. However, if you choose either of these methods you may not receive the full experience of what this website has to offer.


Intent

The intent of this website is to provide you with general information about:

  • My online writing services.
  • Writing online.
  • Creative writing practice.
  • Fiction.
  • Personal book, film, tv and entertainment reviews.

And to act as an online storefront for my writing pursuits.


How I collect information

Web forms, comments and email

This website uses web forms for:

  • Contacting me.
  • Requesting a quote.
  • Signing up for regular updates, newsletters, information of interest and other freebies.
  • Opening an account for my online store (refer to The Content Shop below).

While some information is collected for the preparation and transaction of a service, I only collect the information you voluntarily input into these forms to enact that transaction. I also offer alternative methods of contact via social media, Skype, phone and email.

This website also has a comments section attached to pages associated with “The Blog”. Making a comment is voluntary and the information you include is at your discretion. If you leave a comment, you provide me with permission to publish your comment for free but as you retain ownership of the comment, you can always contact me to have it removed.

By leaving a comment, I also collect the data shown in the comments form. As well, I collect your IP address and the browser user agent string. This is to help with spam detection. An anonymized string created from your email address may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.

After approval of your comment, your profile picture is visible to the public in the context of your comment.

If you contact me, I may collect your contact details and any other information you give me, such as a your name, company and website and a copy of the correspondence you send. I will only use this information for the purposes prescribed in the correspondence that you agree to receive.

Security logs

This website runs security apps that collects information about some users in a text file security log. This information includes:

  • Remote addresses.
  • Host names.
  • Request methods.
  • Request URLs.
  • Query string.
  • Http User Agent.

The purpose of this information is to:

  • Secure the website.
  • Monitor suspicious activity including post and get requests that have been blocked or forbidden by the firewall plugin.
  • Diagnose whether plugins and third-party services are functioning correctly.

Security logs can only be accessed by a person with access to the FTP login information or web host control. These logs capture information relating to errors, spammers and hacking attempts and are regularly reviewed and purged.  You may also be interested in reading the section on Security of Data.

Cookies and tracking technologies

This website also uses cookies to improve your user experience.  If you don’t want to use our cookies, then you can turn this off or block the use of cookies from your web browser.  However, if you do this you may not experience the full functionality of this website.

You can access the Cookie Statement at:  https://tinadubinsky.com/cookies/.

Google Partner

In addition, this website uses Google Analytics. Google Analytics is an online programme that collects data about visitors to websites. It doesn’t personally identify users or associate IP addresses with individual people or other data held by Google unless you want it to.

Data Google collects includes:

  • Pages  users visit.
  • Length of time on each page.
  • Geographical location of users.
  • How users access websites (referral, direct, search).
  • Interests of users.
  • Browser and device used to access websites.
  • Flow through a website (other pages visited on this website).
  • External links (which external links you’ve clicked on).
  • And more.

You can find out more information on how Google processes your data when you use their partners’ sites or apps at www.google.com/policies/privacy/partners/.

Jetpack

Jetpack’s a WordPress plugin that also serves third-party cookies on this website. They help to make your experience on this website run more smoothly. You can learn more about Jetpack’s cookies by visiting: https://jetpack.com/support/cookies/.

Microsoft & Skype

If you use Skype to interact with me through this website, Microsoft may use analytic tools including cookies and web beacons to record and analyze data resulting from use of the Skype integrations. You can learn more about Microsoft’s privacy policy at https://privacy.microsoft.com/en-gb/privacystatement.

Social Media Services

As well, this website connects to services from social media sites such as Facebook, LinkedIn, Twitter, Pinterest, Google Plus and others. If you choose to “like” or “share” information from this website through these services, you should review the privacy policy of that service.

Web hosting

No personal information is provided to the web host and service provider, Certified Hosting. While they license the equipment to Tina for use with this website they do not collect or process any of its data.

However, their technicians may from time to time have access to the files and data of this website in order to provide technical server adjustments and maintenance. You can read their privacy policy here: https://certifiedhosting.com/privacy.

Embedded content from other websites

This website includes embedded content from other websites. Embedded content includes:

  • Videos.
  • Images.
  • Sound files.
  • Articles.
  • Surveys.

Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content. If you have an account and are logged in to that website, the other website may track your interaction with the embedded content.

External Links

This website contains external links. When you follow an external link, you are leaving TinaDubinsky.com. The disclaimer, privacy and security policies for this website do not extend to the external website.

Other websites that you visit should have their own rules of use, cookie statement and privacy policy.


The Content Shop

The Content Shop collects information about you during the checkout process.

What I collect and store

While you visit my site, I track:

  • Products you’ve viewed: I’ll use this to, for example, show you products you’ve recently viewed.
  • Location, IP address and browser type: I’ll use this for purposes like estimating taxes and shipping.
  • Shipping address: I’ll ask you to enter this so I can, for instance, estimate shipping before you place an order, and send you the order!

I will also use cookies to keep track of cart contents while you are browsing my website. You can read more about my statement on cookies: https://tinadubinsky.com/cookies/

When you purchase an item or service through The Content Shop, I will ask you to provide information including your name, billing address, shipping address, email address, phone number, credit card/payment details and optional account information like username and password. This information will be used to:

  • Send you information about your account and order.
  • Respond to your requests, including refunds and complaints.
  • Process payments and prevent fraud.
  • Set up your account for our store.
  • Comply with any legal obligations I have, such as calculating taxes.
  • Improve our store offerings.
  • Send you marketing messages, if you choose to receive them.

If you create an account, I will store your name, address, email and phone number, which will be used to populate the checkout for future orders.

I store information about you for as long as it is needed for the purposes for which it is collected, and until I am not legally required to continue to keep it. For example, we will store order information for XXX years for tax and accounting purposes. This includes your name, email address and billing and shipping addresses.

I will also store comments or reviews, if you choose to leave them.

Who on my “team” has access

Members of my “team” have access to the information you provide. At the moment that’s just me, the administrator, who can access:

  • Order information like what was purchased, when it was purchased and where it should be sent, and
  • Customer information like your name, email address, and billing and shipping information.

This may change in the future. When it changes, this policy will be updated to reflect any new addition of team members who will be provided with access to this information to help support you and your order.

What I share with others

I share information with third parties who help me provide the orders and store services to you; for example —

Payments & Paypal

I only accept payments through PayPal for orders through The Content Store. When processing payments, some of your data will be passed to PayPal. This data includes information required to process or support the payment, such as the purchase total and billing information.

Please see the PayPal Privacy Policy for more details.

Gravatar & Automattic

When leaving a comment, an anonymized string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service privacy policy is available here: https://automattic.com/privacy/.

After approval of your comment, your profile picture is visible to the public in the context of your comment.

Akismet Anti-Spam & Automattic

I share information about users who use comment on this site with Akismet anti-spam service owned and operated by Automattic. The information they collect includes the commenter’s IP address, user agent, referrer, and Site URL, along with other information directly provided by the commenter such as their name, username, email address, and the comment itself.

Please see the Automattic Privacy Policy for more details.


What I do with information I collect

Aside from the reasons already provided, I also use information about your visit to fulfill obligations under:

  • Any sale and purchase contract.
  • Render services such as a guarantee, warranty or other sales services.
  • Any other contract that may exist between you and my business as a digital freelance writer and creative author.

For the purpose described above, information may be shared with affiliated service providers or providers of web and taxation services either in Australia or overseas. This may include but is not limited to:

  • WordPress.com.
  • Jetpack.
  • MailChimp.
  • Certified Hosting.

Why I collect information about your use

Aside from using this data to improve how my webpages perform in search engines and improve sales, I also use this data to improve your experience of this website and to deliver products or services that you purchase or download for free.


How long do I retain your data

If you leave a comment, I retain the comment and its metadata indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.

For customers that register on this website, I also store the personal information they provide in their user profile. All users can see, edit, or delete their own personal information at any time (except they cannot change their username). As the sole administrator, only I can see and edit that information.

If you complete a general survey, questionnaire or poll on this website only the data you entered is retained indefinitely. I do not retain personal identifiers unless you provide it. As a policy, I do not associate personal data with general survey, questionnaire or poll results on this website.

Task instruction forms (TIFs) and interview questionnaires (IQs) conducted privately for clients about their products or services maybe retained for up to seven years. I store completed TIFs & IQs in a secured filing system. They are never stored on this website. Please refer to your TIFs and IQs for further details.

If you request a quote or use The Content Shop, any data associated with a purchase or transaction will be retained for as long as required by law. The Australian Taxation Office requires tax records to be kept for a period of five years.

If you no longer want your data retained on this website, see the section below with the heading “Access to information about you.”


How I protect your data

As a sole trader, I take the responsibility of securing your information seriously. I act as the data manager, controller and processor for this website.  A professional WordPress security app provides additional login security, firewall security, regularly scans for anomalies, quarantines suspicious files, provides anti-spam and anti-hacking measures and monitors and reports suspicious attempts. I review this information regularly and act immediately to investigate any suspicious activity.

In addition, I have purchased an SSL certificate for this website, that means information you send to this website is secure.

All computers and technology that I personally use in the course of my business used fully licensed security software and firewalls. I also update all software, apps and plugins either automatically or as soon as I am made aware of available updates.

If you have any questions as to the security of your information you can contact me directly tina_@_tinadubinsky_._com (remove underscores).


Collection of information about minors

I do not knowingly or encourage the collection of information about children or their use of this website. My blog is aimed at an adult reader and my website services and store are aimed at businesses.

As I use PayPal for the transaction of financial services, I also assume all account holders who wish to purchase services or products from my online store are 18 years or over.


Access to information about you

I will not sell or knowingly give-away your private information to marketers or any other 3rd parties for commercial or personal use.

Government organizations seeking information on registered users including authors, guest bloggers, visitors or commentators may require a warrant to obtain information.

If you want to find out what information I have in relation to you and your use of this website, please write to me at tina_@_tinadubinsky_._com (remove underscores). I may ask you for your email address, username, IP address and other formal identification to verify and obtain this information.

You can also have personally identifiable information about you removed from this website by contacting me through the above email address.

Where permitted and applicable, I may charge an administration fee for searching, locating and retrieving information, as well as a fee for costs in putting together and sending information. A fee may also be charged for the cost of postage or other materials that provide access to the information, as well as costs associated with using an intermediary (refer to Chapter 12: APP section 12.78).

I may also require a 30 day turnaround time to verify and retrieve information.


How to opt out

To opt out of Google Analytics you should disable or refuse the cookie, disable JavaScript, or use Google’s opt out tool.

You can also use inprivate browsing, use of a VPN and similar methods to opt out of other data collection.

Additional information with regards to blocking Cookies is available on my Cookies page.


Other notices and policies

In conjunction with this document, you should also read the pages that govern this and other activities on this website. These pages act as the full set of policies and statements and include:

By continuing to use this website and / or by using this website’s services, you agree to the terms and conditions of this privacy policy.

I may update the policies and statements of this website from time to time and without notice to reflect changes to the services and collection of information. By continuing to use this website after the changes are published, you agree to the revised terms of this privacy policy.


First published: November 28, 2017. Last updated: May 29, 2018.